Terms and Conditions for Flower Wholesale Subscription Service

Welcome to our Flower Wholesale Subscription Service. By subscribing, you agree to the following terms and conditions:

1. Subscription Pricing
- Prices for each delivery are subject to change weekly based on current wholesale market rates. You will be notified of any updates in advance of each delivery.

2. Delivery Schedule
- To ensure accurate deliveries, please email us to confirm the day you wish your subscription to be delivered each week. Delivery days will be arranged based on your preferences and subject to availability.

3. First Order Cut-Off Times
- Your first order must comply with our established cut-off times as detailed on our Shipping Information page. Please ensure you review these times to avoid any inconvenience.

4. Changes to Subscription
- If you wish to make any changes to your subscription, including delivery address, delivery day, or quantity of flowers, please contact our customer service team at least 48 hours before your next scheduled delivery.

5. Cancellation Policy
- You may cancel your subscription at any time by providing a minimum of seven (7) days' notice before your next scheduled delivery. Cancellations made within this period will not be effective until the following week.

6. Payment Terms
- Subscription fees will be charged weekly, in advance of each delivery. Please ensure your payment details are up to date to avoid any disruption to your service. Charges will reflect the current wholesale price for that week.

7. Delivery Conditions
- Deliveries are subject to availability and prevailing weather conditions. In the event of unforeseen circumstances affecting delivery, we will notify you as soon as possible to arrange an alternative delivery date.

8. Customer Responsibilities
- It is your responsibility to ensure someone is available to receive the delivery at the provided address. We are not liable for any loss or damage if no one is available to accept delivery.

9. Quality Guarantee
- We take pride in the quality of our flowers. If you are not satisfied with any delivery, please contact our customer service team within 24 hours. We will do our best to resolve any issues promptly.

10. Amendments to Terms
- We reserve the right to amend these terms and conditions at any time. Any changes will be communicated via email and will take effect at the start of the next subscription period.

By subscribing to our service, you acknowledge that you have read, understood, and agree to these terms and conditions.

If you have any questions or need further assistance, please contact our customer service team at danny@alloccasionswholesale.co.uk or 01384 913 920.